[Audacity-users] A couple of issues

[Jack Wallen]

Hello everyone. I just subscribed to this list. I've been using Audacity
for a number of years for various and sundry podcasts and the like.

I've recently encountered an odd problem (that may or may not have
already been reported as a bug). I've searched and searched for a
solution, but have yet to find one. Here's the thing:

OS: Elementary OS Freya
Sound device: Focusrite Scarlet 2i2
Audacity release: 2.1.3

There are a couple of issues going on.

The first: Whenever I import a file (such as an mp3 file) and then
attempt to record voice, any time I try to save or even open up the
About Audacity window, it crashes. The only thing I can do is import my
files, record and, when finished, export everything together. Not a big
fan of this, considering should something go wrong, I could lose a bunch
of irreplaceable work.

The second (and this isn't nearly as deal breaking): The device toolbar
no longer shows the drop-downs to select devices. This is actually
important because if I use "default" or anything other than selecting
the Focusrite, recording can be "skippy" or Audacity can crash. Now, as
it stands, I can click around the area and finally get the "hidden"
drop-down to appear...but this is often an exercise in frustration.

I'm including a backtrace of the most recent crash that occurred when I
had two mp3 files imported and opened the About Audacity window to
remind myself what version I was using.

Thank you for any help you can offer!

Jack

[Gale]

Hi Jack,

Thanks for the report.

For future reference, bug reports are best sent direct to our feedback
address, to be sure that we see them:
http://www.audacityteam.org/contact/#feedback .

First and foremost, 2.1.3 is not yet an official release of Audacity.
So it is by definition an unstable alpha build. Did you build it
yourself or obtain it from some repository?

If Freya does not supply the current Audacity 2.1.2 release, you
could build the 2.1.2 tarball from
http://audacityteam.org/download/source/ .

For issues that are new in the current alpha build (that is, are
not in the previous release), you must look on Audacity Bugzilla.

Device Toolbar without menus is a known issue that we are working
on:
http://bugzilla.audacityteam.org/show_bug.cgi?id=1415 .

Your other issue is the same assert and has a similar trace as
that in http://bugzilla.audacityteam.org/show_bug.cgi?id=1412 .
That problem occurs when closing the "Help on the Internet"
dialogue.

I can't reproduce a crash on Ubuntu 14.04 by importing two files,
recording, then opening About Audacity... or File > Save Project... .
Are those the complete steps?

And if you built Audacity yourself, what exact version of wxWidgets
does it use? Audacity 2.1.3 should be built with a 3.0.x version of
wxWidgets.

If you see an assert dialogue when opening "About Audacity", does
pressing "Continue" in that dialogue let you use "About Audacity"?
If so, its "Build Information" tab will show you the wxWidgets version
used. It would also be good to know from that same tab if this is a
debug or release build of Audacity.


Thanks


Gale

Post by Jack Wallen
Hello everyone. I just subscribed to this list. I've been using Audacity
for a number of years for various and sundry podcasts and the like.
I've recently encountered an odd problem (that may or may not have
already been reported as a bug). I've searched and searched for a
OS: Elementary OS Freya
Sound device: Focusrite Scarlet 2i2
Audacity release: 2.1.3
There are a couple of issues going on.
The first: Whenever I import a file (such as an mp3 file) and then
attempt to record voice, any time I try to save or even open up the
About Audacity window, it crashes. The only thing I can do is import my
files, record and, when finished, export everything together. Not a big
fan of this, considering should something go wrong, I could lose a bunch
of irreplaceable work.
The second (and this isn't nearly as deal breaking): The device toolbar
no longer shows the drop-downs to select devices. This is actually
important because if I use "default" or anything other than selecting
the Focusrite, recording can be "skippy" or Audacity can crash. Now, as
it stands, I can click around the area and finally get the "hidden"
drop-down to appear...but this is often an exercise in frustration.
I'm including a backtrace of the most recent crash that occurred when I
had two mp3 files imported and opened the About Audacity window to
remind myself what version I was using.
Thank you for any help you can offer!
Jack
audacity_backtrace (1K)

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